Kenyatta University Teaching, Referral & Research Hospital Recruitment
About Kenyatta University Teaching, Referral & Research Hospital Kenyatta University Teaching, Referral & Research Hospital (KUTRRH) is a leading National Referral Hospital with a 650 bed capacity and equipped with state-of-art medical amenities. The hospital is well equiped to offer Oncology, Trauma & Orthopedics, Renal among other services. ... >The Hospital is located along Northern Bypass Rd. near Kahawa West, Nairobi. Duties and Responsibilities Receive all external telephone calls to the Hospital and redirect them to the appropriate recipients in the hospital. Provide exceptional customer service and ensure a positive experience for callers. Resolve customer complaints or escalate issues to the appropriate department. Liaise with accounts section on payment of telephone bills and purchase of calling cards in the hospital. Update Hospital telephone directory information for easier and convenient contacts in the hospital. Adhere to call center policies a...