Job

 About Bosch Africa The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods. Mobility Solutions As the world’s largest independent parts supplier to the automotive industry, we significantly contribute toward making driving ever safer, cleaner, and more economical. The Industrial Technology business sector incorporates the divisions Drive and Control Technology and Packaging Technology. Consumer Goods This business sector provides a wide spectrum of products and solutions in the areas of Power Tools and Household Appliances. The Energy and Building Technology business sector offers a wide range of products and solutions from the areas of HVAC, solar energy, and security systems. In the customer solution group (CSG) you will be responsible for the following tasks and topics: You build solution construct and develop the approach for entire Digital Twi...

 About Smart Applications International Ltd SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose: To position customer experience as a key lever to drive customer acquisition, retention, and brand evangelism, embedding customer centricity. Job Summary: The Regional Customer Experience Manager develops new strategies, methods, standards, tools, and techniques to deliver excellent customer experiences. The job holder is responsible for initiating programs that drive customer obsession to maximize value to the customer and promote customer delight and loyalty through the use and full adoption of Smart solutions. Key Responsibilities and Accountabilities Customer Experience Strategy: Develop and execut...